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Contact UsWe'd love to hear from you... Please call us between 9:30am and 7:00pm Eastern Time, Monday thru Saturday. If calling to place an order, please leave a call back number or email address and we'll get back to you pronto! Phone: 516-721-2848 Email: If unable to call, please email us - we monitor our email 6 days a week, Monday > Saturday until 7pm. newdayeclectic@verizon.net or newdaybooksellers@verizon.net ShippingCOST?All Books and Music can be shipped FREE of charge via USPS Media Mail. Additional shipping methods/cost for all other items, including expedited media are available, choices are given during the checkout process. Insurance and delivery confirmation are always at our expense (with the exception of furniture and custom shipments). If you have specific questions or would like clarification, please email or call. Large items such as furniture may need to be packed and shipped by a professional transport company, email or call to obtain a quote. Shipping costs are calculated based on size/weight of items purchased. PLEASE make certain that you use the 'click-down' menu for shipping methods/cost during checkout. If you have a Media purchase which can ship FREE, pls make that choice - all others, please click on the shipping method you'd like us to use.. If an item is purchased using the FREE media mail option and it is not media mail, we will follow-up with a PayPal invoice for shipping cost. This must be paid prior to our packing/shipping. We charge only ACTUAL shipping cost on most regular orders. Additional charges may apply on those requiring special handling/crating. Immediate delivery within 50 miles of the NYC Metro area can be arranged at a very nominal fee for furniture and some artwork. Check with us for details.
WHERE?New Day Eclectic ships worldwide. HOW?We ship via USPS (United States Postal Service) or UPS (United Parcel Service - this option available January 1 2010). If necessary to complete your order, we will use another carrier only upon request & at an additional charge. All items will include delivery confirmation and insurance at no charge to the customer for most items (excl: custom and/or large freight). WHEN?Most items will be shipped within two business days - most often within 24 hours. We will contact you if this is not the case with your order. TAXES?Items shipped to customers in NY, CT, ME will be charged the applicable state sales tax and will be calculated prior to the shipping cost. PoliciesNew Day Eclectic accepts: Checks (payable to New Day Eclectic, LLC) Postal Money Orders Please contact us for mailing address. PayPal (our preferred choice for International payments) Major credit cards: All credit cards are processed thru PayPal, a PayPal account is not needed to use any major credit card thru their service. And, of course, in the case of personal or business checks, funds will need to clear prior to items being packed and shipped. Returns/refunds: These will be handled on an individual basis. We appreciate and strive for satisfied customers, we will do our best to accommodate your wishes. |
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